FAQ

 

How Does the Swan Program Work?                                       

  1. No up-front charges                               
  2. Choices of Sizes and Colours                                 
  3. Bi-Weekly Service Visit                                           
  4. Careful Removal of Soiled Goods                                        
  5. Replacement with Clean Goods                                          
  6. No Extra or Hidden Service Charges                                  

 

Do you have custom sizes?

Yes.  Custom sizes, colours and designs are available.

 

Why have anti-fatigue mats?

Anti-fatigue mats work by encouraging subtle movement of leg and calf muscles, which in turn, promotes an easier flow of blood back to the heart. This is called "Dynamic Ergonomics" - the study of ensuring standing worker comfort by means of muscle activity.

 

How do I pay?

Swan supports a variety of payment methods.  Sign up for pre-authorized payment of your monthly bill, and save the cost of cheques and postage.  Payments can also be made via telephone/internet banking with the major banks, pre-authorized credit card, electronic funds transfer and cheque.

 

What Air Freshener scents are available?

Grapefruit, Melon and Citrus. Our High Performance Gel Air Fresheners work 24 hours a day for 30 worry-free days, neutralizing odors, not just masking them.  Our High Performance gel air fresheners work with the Flex air freshener dispenser to cover 3,000 cubic feet.

 

What do you need to reproduce my logo for a mat?

The best artwork is a vector file which allows us to directly import your file with minimal modifications.

If you are sending a jpeg or other bitmap file, please obtain the highest resolution image possible, 300 DPI to 600 DPI are preferred.

 

Where to you provide service?

Through our network of local providers we service all of Canada, from coast to coast.